v7777 Privacy Policy

Section 1.1

Registration & Account Information

When creating an account at v7777, we collect the following information:

• Full name (as per national identity card)
• Date of birth (for age verification purposes)
• Email address and mobile number
• Username and password (in encrypted form)
• Nationality and country of residence

This information is required to verify your identity, keep your account secure, and comply with our service rules.

Section 1.2

Identity Verification Documents

To ensure safe and responsible gaming, in certain circumstances we may ask you to provide a copy of any one of the following documents for identity verification:

• National Identity Card (NID)
• Passport
• Birth registration certificate (where applicable)
• Proof of mobile banking account ownership (bKash, Nagad, Rocket, Upay)

These documents are used solely for identity verification and fund protection purposes, and are stored using industry-standard encryption.

Section 1.3

Transaction & Financial Information

When processing deposits and withdrawals at v7777, we record the following information:

• Mobile banking number (bKash, Nagad, Rocket or Upay)
• Bank account details (for bank transfer transactions)
• Transaction amount, time and reference number
• Information relating to verification of the source of deposits

Complete payment card or bank account details are not stored on our servers — transactions are processed through a secure payment gateway.

Section 1.4

Automatically Collected Technical Information

When you visit or use the v7777 platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type, operating system and screen resolution
• Time of site access, time spent and pages visited
• Referral source (where you came from before reaching the site)
• Game session data — which games were played, for how long, and how many times

This information is used to improve site performance, prevent fraud and personalise the user experience.

Section 2.1

Providing and Operating Core Services

We use your information primarily for the following purposes:

• Creating, managing and maintaining your account
• Processing deposit and withdrawal transactions
• Providing bonuses, cashback and VIP benefits
• Keeping records of gaming sessions and betting history
• Verifying your identity and age (to confirm 21+)

Section 2.2

Security & Fraud Prevention

v7777 is committed to keeping your account and funds safe. To this end, we use your information to:

• Detect and investigate unusual transaction activity
• Prevent the creation of multiple accounts
• Take action against money laundering and fraud
• Detect and prevent unauthorised access
• Alert you about suspicious activity

Section 2.3

Customer Support & Communication

Using your contact information, we:

• Resolve your issues via live chat or email
• Send important account-related notifications
• Share information about new promotions and bonuses (subject to your consent)
• Provide information and guidance on responsible gaming

You can request to stop promotional messages at any time by contacting us at [email protected].

Section 3.1

Technical Security Measures

v7777 uses industry-standard security technology to keep your information safe:

• SSL/TLS Encryption: All data transferred between your browser and our servers is encrypted.
• Password Hashing: Your password is never stored in plain text.
• Firewall Protection: Our servers are protected by multiple layers of firewalls.
• Regular Security Audits: Our systems undergo regular security testing.

Section 3.2

Data Retention Period

We retain your personal information only for as long as it is necessary:

• Active account information — for the duration that the account remains active
• Transaction history — a minimum of five years from the date of the transaction
• Identity verification documents — for the applicable legal period even after account closure
• Customer support communications — for a reasonable period after the issue is resolved

After receiving an account closure request, we delete any additional information beyond what is required by legal obligations.

Section 4.1

Information Sharing Policy

v7777 does not sell, rent or transfer your personal information to third parties for commercial purposes. However, certain information may be shared in the following limited circumstances:

Service Provider Partners

The minimum necessary information may be shared with trusted technology partners who operate our services, such as payment processors (bKash, Nagad, Rocket, Upay and bank networks), game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, etc.) and cybersecurity providers. These partners operate under strict confidentiality agreements.

Legal Obligations

In response to a court order or a formal request from a legitimate government authority, we are required to provide information in compliance with applicable law. We will endeavour to notify you of any such disclosure wherever possible, unless prohibited by law.

Business Restructuring

In the event of a merger, acquisition or restructuring of v7777's business, user information may be transferred as part of the assets. We will notify you in advance in such circumstances.

Section 5.1

Use of Cookies

v7777 uses cookies and similar technologies to improve your browsing experience. The types of cookies we use are:

• Essential Cookies: Required for maintaining login sessions, security tokens and the basic functionality of the site. These cannot be disabled.
• Functional Cookies: For remembering your preferences, language settings and gaming configuration.
• Analytics Cookies: For collecting anonymous statistics to understand site traffic and improve content.

You can manage cookies from your browser settings, however disabling certain cookies may limit some site functionality.

Section 6.1

Your Data Rights

As a user of v7777, you have the following rights:

• Right to Access Information: You may request to know what information we hold about you.
• Right to Correction: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your personal data in certain circumstances (subject to legal obligations).
• Right to Restrict Processing: You may request that your data be used only for limited purposes.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to Object: You may object to receiving marketing communications.

To exercise these rights, contact us at [email protected]. We will endeavour to respond to your request within 30 days.

Section 6.2

Account Closure & Data Deletion

If you wish to close your v7777 account, please contact our support team. Upon account closure:

• Any remaining balance will be paid out in accordance with applicable rules
• Personal data will be securely deleted after the legally required retention period
• Transaction records will be retained for the period required by law

Data belonging to accounts voluntarily self-excluded for responsible gaming reasons is handled through a special process — visit our Responsible Gaming page to learn more.

Section 7.1

Age Verification Policy

v7777 is an adults-only platform. We strictly ensure that only users aged 21 or above may use our services.

• Date of birth is verified at the time of registration
• Proof of age documents are requested in cases of doubt
• If a minor is identified, their account is closed immediately
• No data from minors is knowingly collected or processed

If you suspect that a minor is using our platform, please notify us immediately at [email protected].

Section 8.1

Policy Change Process

v7777 may update this privacy policy from time to time. When changes are made:

• The date of the change will be noted at the top of this page
• Registered users will be notified by email of any significant changes
• Re-consent may be required for substantial changes
• Continued use of the platform after a policy change will be considered acceptance of the revised policy

We recommend that you review this page periodically.